Refunds policy and requests
We want you to love your order! If you’re not completely satisfied with your purchase, we’re here to help.
Return Policy
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Return Window: You can return your earrings within 31 days of delivery. We know things don’t always work out, and we strive to make returns as hassle-free as possible.
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How to Initiate a Return: To start the return process, please fill out the form below or contact us via live chat. Our customer service team is ready to assist you!
Important Note
- Condition of Returned Earrings: To qualify for a refund, earrings must be returned in their original condition. Unfortunately, we cannot issue refunds for damaged items. Please handle your earrings with care during the return period.
Thank you for choosing CewlynSmith! We value your business and are here to assist you every step of the way. If you have any questions about our return policy or need help, feel free to reach out!